Knowledge

iPad buyback for businesses — how to prepare and sell a fleet of iPads

As of 7 November 2026

Company iPads often end up in a drawer when a project finishes, working habits change or a fleet is replaced. They are still worth money, and selling them also tidies up your storage and asset records. Below we describe how to prepare iPads for buyback and what to include in your inquiry so the valuation is accurate.

Which iPads we buy

We buy iPad, iPad Air, iPad mini and iPad Pro models from 2020 onwards. We also buy damaged devices, usually for parts or recycling, with the valuation depending on condition. Buyback is for businesses and possible from a single unit.

What to include for a valuation

On the iPad, go to Settings → General → About. You will see the model name, storage capacity and serial number. Add to your inquiry:

  • the model and year (e.g. iPad Air, iPad Pro 11″) and storage,
  • whether it is Wi‑Fi only or has a cellular module (if you know),
  • the number of units,
  • the condition: scratches, cracks, screen or battery faults,
  • any accessories you want to sell together with the iPads.

For larger numbers a simple table is enough: model, year, storage, quantity, condition.

How to prepare an iPad for buyback

The order of the steps matters. We describe it based on Apple’s instructions.

  1. Back up the data the company or user wants to keep (iCloud, a computer, or transfer to a new device).
  2. Sign out of the Apple ID: Settings → [your name] → Sign Out. This turns off Find My and removes Activation Lock. Without it the new owner cannot activate the iPad, even after erasing.
  3. Release the iPad from Apple Business and MDM. If the device was managed, an administrator releases it from the organisation and removes it from the MDM system. Otherwise, after erasing, the iPad may enrol in your organisation again.
  4. Erase all content and settings: Settings → General → Transfer or Reset iPad → Erase All Content and Settings.
  5. SIM or eSIM: remove the SIM card and, for an eSIM, contact the carrier.

If the employee who used the iPad has left and Activation Lock is on, first check your MDM system for the Activation Lock bypass code for supervised devices. According to Apple it is available for 15 days after the device is set up as supervised, or until the MDM retrieves it, so do this early.

For phones, see how to prepare a company iPhone for sale.

Activation Lock and MDM

We accept iPads with Activation Lock or still assigned to MDM only with proof of purchase, so it is best to prepare them before sending.

Did not have time? Say so in your inquiry. We diagnose every device we buy and erase its data in a certified way.

Collection and payment

  • In Warsaw, Poznań and Gdańsk, personal collection is possible. From elsewhere in Poland, we arrange courier collection, and the devices must be packed securely. We agree the details when preparing the valuation.
  • Once you accept the valuation, we pay within 7 days of receiving a VAT invoice (23%).
  • Replacing iPads with new ones? The buyback value can reduce the price of the new devices in a trade-in deal.

Frequently asked questions

Which iPads do you buy?

iPad, iPad Air, iPad mini and iPad Pro models from 2020 onwards, including damaged ones (usually for parts or recycling). Buyback is for businesses.

Is there a minimum number of iPads?

No. We buy from a single unit.

Will you accept an iPad with Activation Lock or assigned to MDM?

Only with proof of purchase. It is best to sign the iPad out of its Apple ID and release it from Apple Business and your MDM system before the buyback.

How does payment work?

Once you accept the valuation, we pay within 7 days of receiving a VAT invoice (23%).

How do I hand over the iPads?

In Warsaw, Poznań and Gdańsk, personal collection is possible. From elsewhere in Poland, we arrange courier collection, and the devices must be packed securely. We agree the details when preparing the valuation.

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