Knowledge

Buyback of damaged iPhones and MacBooks from businesses — what happens to the devices

As of 7 November 2026

A cracked iPhone screen, a MacBook that won’t turn on, a device dropped once too often: companies accumulate such equipment, and it usually sits in a cupboard because “repair isn’t worth it”. We buy damaged Apple devices too. Here is what happens to them and how to prepare your inquiry.

Which damaged devices we buy

We buy damaged iPhones (from 2020, e.g. iPhone 12 and newer) and MacBooks with an Apple M1 chip or newer. That includes, for example, devices with a cracked screen or ones that do not turn on. Buyback is for businesses and possible from a single unit.

What happens to damaged equipment

We usually buy damaged devices for parts or recycling. This keeps equipment that is no longer fit for use out of landfill, and its components can return to circulation. The valuation depends on the condition of the device, so the more precise your description, the more accurate the valuation. More about our approach: our circular model (ESG).

What about the data on a damaged device

This is the most common concern. Even a damaged or reset device may contain recoverable data, so such equipment should not be thrown away or handed over without erasing the data. When we buy devices, we erase the data in a certified way from every device, damaged ones included. Details: permanently erasing data from a Mac.

Activation Lock and MDM

We accept damaged devices with Activation Lock or still assigned to MDM only with proof of purchase. If the device still works well enough to sign out of its Apple ID and be released from MDM, do it before sending. If not, mention it in your inquiry.

How to describe a damaged device in your inquiry

  • model and year (iPhone 13, MacBook Air M1 and so on),
  • the fault: cracked screen, does not turn on, damaged case, other,
  • whether the device turns on and can be unlocked,
  • the number of units,
  • whether you have proof of purchase (important with Activation Lock or MDM).

Collection and payment

  • In Warsaw, Poznań and Gdańsk, personal collection is possible. From elsewhere in Poland, we arrange courier collection, and the devices must be packed securely. We agree the details when preparing the valuation.
  • Once you accept the valuation, we pay within 7 days of receiving a VAT invoice (23%).

Frequently asked questions

Do you buy damaged iPhones and MacBooks?

Yes. We usually buy damaged devices for parts or recycling. The valuation depends on condition.

Do I need to repair the device before selling?

No. Describe the fault in your inquiry and we will assess what can be done with the device.

What about the data on a damaged device?

We erase data in a certified way. Even damaged or reset devices may contain recoverable data, so do not throw them away or hand them over without erasing the data.

Will you accept a damaged device with Activation Lock or in MDM?

Only with proof of purchase.

How does payment work?

Once you accept the valuation, we pay within 7 days of receiving a VAT invoice (23%).

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